Wednesday, May 21, 2008

What is "price with financing"?

If you see "available with financing" price tag besides a tracking device name that means you may purchase it with a lower upfront payment (as opposed to a full upfront price). The rest is being payed by equal installments on monthly basis during a year with no interest. So basically it works as 0% financing. Opting for a price with financing assumes that you will be using GPS Connect service for at least 12 more month. If you cancel your GPS service earlier you will be required to pay what's left unpaid of the financed portion of the full device price upon cancellation. There are no additional charges added to a product price if you choose a price with financing.

Sunday, May 18, 2008

A GPSConnect Tour. Part 1: Get Started

A main design goal of GPS location tracking service has been simplicity: we believe everyone should be able to use the site with almost no additional help other than what you see on each page.

Taking that course, we’d like to introduce a "GPS Connect Tour" page that we hope will guide you through key features of GPS Connect as well as show you the shortest way to become a GPS Connect fellow tracker.

Please take a look and let us know how we can make GPS Connect better. Like the service itself, we’ll be improving the tour along the way.

Meanwhile, let's get going. Here's the main page, the first one you see when you first come to

There are four main areas on the page: top right utility corner (1), greenish main navigation menu in the middle (2), main content area (3) and a grayish footer at the bottom (4). We suggest you memorize that layout because it will be the same on every single page.

The utility area in the top right corner contains a Log in/Log out link, a link to a Shopping cart that shows how many items you have in your cart and additional links that might be of particular interest in your current context.

The main navigation menu depends on whether you are logged in. For new visitors it shows some links that we invite you to examine to better understand what is, how it works, what products and services we offer and why should interest you.

The last topic is a subject of the why GPS Connect page.

We encourage you to learn how can help you improve your personal and family safety, increase your business efficiency, empower your professional security arsenal or stay connected while on the road. Simply click on one of the red "learn more" buttons in the main content area and it will redirect you to a corresponding article.

Now when you know your reasons for using it's time to learn how to get connected. We have prepared a separate page for you that explains in plain language how to get started with in three easy steps.

Let's start from choosing your GPS tracking device: we call them GPS locators and they come in various flavors. You can start from the GPS locators introductory page or jump right to a product catalog page. Let's take a look at the catalog category page.

On the left side of the main content there is a list of product catalog categories (1). Click on any of the categories to be redirected to a corresponding category page and explore products in that category.

In the middle of the page you see a list of products that belong to a selected category. There is some information about those products: a picture, regular price and a short description (2). If you want to learn more about a particular product click on a "see details" link (4) on the right and you'll be taken to the product page. When you know exactly which product you want click on a "add to cart" link (3) on the right to purchase a product.

Now let's visit a product page. This is one the most informative pages of the product catalog. The main design goal of a product page has been the best shopping experience: we believe that you should be able to learn almost everything about a product from this page to be able to make an informed decision whether you want to purchase it. Let's see what you can learn on this page.

On the left side there is a product picture (1). You can click on it to see an enlarged product picture. To the right of the picture there is information about product prices and available service plans (2). Check out if there are lower term prices available for the product. On the right side of the page there is a list of some available satellite products (3) from our catalog that is accessories. Below there are tabs with extended product information (4). Feel free to learn about the product as much as you need. And at the very bottom there is a list of similar products (5) that you might prefer let's say because of the color or additional options. You may also want to check out other products in the same category (6).

What you can do on the product page is:

  • add a product to the shopping cart by clicking on a bright "add to cart" button (7) in the top right corner;
  • send a link to this page to your friend by clicking on "send to friend" link (8) below the product image;
  • share this page on social bookmarking or community sites by hovering a "share" button (9) below the product image;
  • add to cart related products by clicking on corresponding "add to cart" link (10).
Navigation tips. From the product page you can go to any of the related products' pages and you may also wnat to use a navigational breadcrumb trail right below the main navigation menu (11).

Here is all for starter. Check out more GPSConnect Tour posts.

Saturday, May 17, 2008

GPS Connect Tour. Part 2: Get Your Own Locator

Now we assume that you are comfortable with product catalog and you have decided how you want to get connected, that is what GPS location tracking device you want to get for yourself or for your folks.
Let's start from adding a selected GPS locator to a shopping cart. First click on any "add to cart" button on either category page or product page. You will be redirected to the "Add to Cart" page.

On this page you'll need to select a term price (1), then choose a service plan (2), next add all the features you want (3) and accessories that you like (4). For your convenience we've added descriptions for every option listed on the page. Just hover a cursor over a decorated option name and read in a pop-up window (5). Once again we want you to make an informed decision. And eventually click on "add to cart" button in the right bottom corner again (6) and you will be redirected to a Shopping Cart page.

Here you can change quantity of the products you've selected: click on a text box with a quantity number inside (1) and enter a new number using your keyboard and press a "Tab" or "Enter" button on the keyboard. You can remove a product from the Shopping cart by clicking on a "remove" button (2). You can continue shopping (3) or go to Checkout (4). Also you can examine what's included in a monthly payment for your tracking device (5).

Now if you've got everything you needed in your shopping cart it's time to check out. Before you can check out you need to log in. If you are not logged in yet you will be redirected to a Login page.

Enter you login name (1), password (2) and click on "log in" button (3). If you have forgotten your password use "reset password" link (5). If you don't have an account yet please register first by clicking on "register" link (4).

Registration is a straight forward three-step process. After you clicked on "register" first you enter some personal information: first (1) and last (2) names are required, everything else is optional; then click "next" button (4).

At the second step you look up your address. We want to avoid dealing with wrong addresses especially when we ship you a GPS locator that is why we have implemented a semi-automated look-up process.

You start from entering your postal code (1) and clicking "look up" button (2). All other address fields will be prepopulated for you if the postal code is correct and you'll only need to enter your street number (3) and unit number if exists (4) and click on the "next" button (5). The address you entered will be used as your shipping and billing address. For the time being we only support customers residing in Canada and we do not support different shipping and billing addresses so please enter your correct address. You can always change your address later on if needed.

And the third step of the registration involves choosing your login name and requires your e-mail address which will be your main way to communicate with

Enter your desired login name (1), your e-mail address (the real one, please) (2), check that you accept Terms and click on "create account" button (4).

Now check your mailbox where we have send your system generated temporary password and go and try to log in.

Now you are finally logged in. If this is your first time and you've just created an account you need to go to the shopping cart page (remember the blueish top right utility corner?) and click on "check out" button.

On checkout page please verify the list of the product (1) and your shipping/billing address (2); then select a shipping method from the drop-down list on the right (3) and check out the total cost of purchase (4); next select a credit card type from the drop-down list in a blueish area (5) and enter your credit card number (6), card expiration date (7) and a card validation number from the back of your card (8). Now place the order by clicking on "place order" button (9).

We'll try to charge your credit card and if a transaction is successful you will be redirected to an order details page that also works as the order receipt.

On the order details page (note, that information on the picture has been purposely distorted) you can see the order status (1), shipping address (2), payment transaction information (3) and the products list (4). You can print this page by clicking on a "print" button (5) in the right top corner. When the order is shipped you will be sent a confirmation e-mail with a shipping tracking number and a shipping information section will appear on the order details page.

So congratulation with your first purchase of a GPS tracking device! Learn more in other GPSConnect Tour posts and don't forget to leave your comments.

About GPSConnect Blog

This is a companion to the GPS location tracking service. We publish news and useful information and discuss how to make location service more usable, more convenient and generally just better for you, our fellow trackers. Please feel free to leave your comments.